What You Get
- Weekly eval re-runs against your golden set
- Drift review and model upgrades as better models ship
- Cost and latency monitoring with anomaly alerts
- An incident SLA with a named senior contact
- A monthly report — what changed, what it cost, what's next
Packages
Startup
from $1,500/mo
Keep one shipped product monitored and stable.
- Weekly eval re-runs + drift review
- Cost/latency monitoring
- Business-hours incident response
Company
$3,000–$6,000/mo
Multiple systems, tighter SLA, active iteration.
- Everything in Startup, across multiple systems
- Priority incident SLA + model upgrades
- Monthly iteration capacity
In Scope
Onboard
Week 1- Instrument evals, cost, and latency baselines
- Agree SLA thresholds and escalation paths
Operate
Ongoing- Weekly eval re-runs and drift review
- Cost/latency monitoring with anomaly alerts
- Model upgrades and dependency maintenance
Report
Monthly- A monthly report — changes, costs, incidents, recommendations
How It Works
01
Fixed monthly price, 3-month minimum, 30-day exit — no long lock-in.
02
A named senior contact, not a ticket queue.
03
Infrastructure billed through at cost, with no markup.
What “Done” Means
Your system stays healthy, monitored, and current — and you get a monthly report.
Why Codenovai
The same control system we build into every project — evals, monitoring, review gates — is what we run for you every week, so drift gets caught before your customers do.
Fixed price
Shipped in weeks
Code + IP in your repo, day one
No lock-in
FAQ
- Why do I need this — isn't the software finished?
- Traditional software mostly is. AI software isn't: models drift, provider APIs change, and costs creep. Run & Care re-runs your evals weekly and watches cost and latency so degradation is caught and fixed before it reaches customers.
- Am I locked in?
- No. It's month to month with a 3-month minimum and a 30-day exit. Infrastructure is passed through at cost with no markup, so you're never paying a margin on your own cloud bill.
- Can you also add new features under this?
- The Company tier includes monthly iteration capacity for small changes. Anything larger — a new flow, a new agent — is scoped as its own fixed-price build so the subscription stays predictable and you always know what you're paying for.